Shipping

Each piece of sculpture or jewellery is made by hand by Frances. Please email for Gallery prices. We aim to ship Store orders within 3-5 days after purchase. If you are interested in commissioning a work please email Frances for that time frame. Studio visits welcome anytime, by appointment.

Most jewellery is limited edition or unique one-offs, so uniformity is not the aim.
If we are out of stock please be patient, it will be back in stock soon.
Care is required by the wearer, as these are original one-off or limited edition art jewellery.

(Photographs take longer as they are ordered and not held in stock. Please email Frances for the time frame. )

All works are sent by signature-required courier.
Shipping rates and estimated times are as follows:
New Zealand 3-5 working days, free shipping
International shipping is currently unavailable

Payments

Prices shown are in NZD, GST inclusive.
Products are shipped from Auckland.
We accept payments via Visa, MasterCard or debit card.

Returns

Unfortunately we are unable to offer refunds or accept returns unless there is a fault.
We will repair any faults for free within 6 months of the initial purchase date with proof of purchase.

Faults are rare, however if one is present or if you have any other queries please email
Francesbattersby@gmail.com